Refund Policy
At Rizult...
...we want you to feel confident in your transactions. This policy sets out the conditions under which refunds may be granted, ensuring a clear and fair process for resolving payment concerns.
RIZULT
Ensuring Fair and Transparent Refunds
1. Eligibility for Refunds
Refunds are available under the following conditions:
- You request a refund within 14 days of purchase.
- The service or product has not been used, downloaded, or accessed.
- A valid reason for the refund is provided, and Rizult deems it reasonable.
2. Non-Refundable Items
- Digital downloads and personalised services are non-refundable.
- Services that have already been rendered or utilised cannot be refunded.
3. Refund Process
- To request a refund, contact us at [support email] with proof of purchase.
- Refund requests will be reviewed within 5 business days.
- Approved refunds will be processed within 7-10 business days and credited to the original payment method.